How to Install a Boiling Water Tap

Join the increasing number of Irish families making the switch and transform your kitchen experience with our instant boiling water taps, which significantly reduce the time needed for everyday kitchen tasks. The installation process is more straightforward than many customers anticipate. 

Follow our comprehensive guide below to set up your new tap in your home. It is important to remember that if you feel uncomfortable installing your new tap on your own, you should contact a qualified plumber.

Comprehensive Installation Guide

Follow these detailed steps for a successful installation:

1. Isolate Your Water Supply

Begin by turning off your property's water supply at the mains. This precautionary measure prevents potential water damage to your kitchen flooring during the installation process.

2. Determine Optimal Boiler Placement

Each tap comes with a standard 2.4L boiler tank (upgradable to 4 litres for an additional fee). These compact units are specifically designed for under-sink installation where space is often limited.

The dimensions of our standard 2.4L boiler are:

• Height: 295mm
• Width: 184mm
• Depth: 184mm

Measure your under-sink cabinet carefully to ensure proper fit. Additionally, verify that your electrical socket is in good condition and safely accessible. Note that the electrical cable provided measures 1.5 metres in length.

Your tap package also includes a water filter that requires installation adjacent to the boiler. The filter dimensions are:

• Height: 295mm
• Width: 84mm
• Depth: 84mm

3. Prepare Your Under-Sink Area

After determining the optimal placement for your boiler, thoroughly empty and clean the cabinet space. Remove any dust, moisture, or debris. Next, disconnect your existing tap and use a suitable container to collect any residual water from the hot and cold feeds. Position the boiler within reach of both the water connections and electrical socket, but refrain from connecting to the power at this stage.

4. Mount Your New Tap

Guide the hot and cold water feeds through the tap hole at the rear of your sink, then secure the tap according to the manufacturer's instructions provided in your packaging. If you're uncertain about this critical step, consider engaging a qualified plumber to complete this portion (or the entire installation) for you.

5. Connect the Boiler System

Once your tap is securely mounted, proceed to connect the boiler to the filtration unit and then to the tap itself, following the enclosed instructions precisely. Ensure all connections are tightened appropriately to prevent leakage, and inspect for any potential defects. Should you identify any issues, immediately disconnect the boiler and pause installation until you've consulted with a professional. Irish customers can reach our support team [here].

6. Establish Power and Water Connections

Connect your boiler to the electrical socket and restore your water supply. With the water running, check your water pressure levels. Our taps operate optimally between 0.5 and 5.0 bar of pressure.

If your property's water pressure falls outside this range, turn off your supply and consult with a plumber regarding pressure adjustment options. Operating the tap outside the recommended pressure range may invalidate your warranty protection.

7. Allow for Initial Heating Cycle

Before using your new tap, allow the boiler to fill completely and heat to its operating temperature of 98°C, which typically requires approximately 15 minutes. If you prefer a lower temperature, you can adjust the settings between 75°C and 98°C using the digital control panel on the boiler unit.

8. Begin Enjoying Instant Hot Water

Your installation is now complete, providing boiling water at the simple turn of a handle. Our efficient boilers deliver 6-7 cups of hot water per cycle, with only 3-4 minutes of recovery time between uses. This remarkable convenience will transform your cooking and cleaning routines, freeing up more of your valuable time.

Is Professional Installation Required?

While our boiling water taps are designed for DIY installation by those with basic technical skills, we recognise that some customers may prefer professional assistance. If you lack experience or confidence with plumbing installations, we strongly recommend working with a qualified plumber in your local area. Professional installation ensures optimal performance and minimises the risk of installation-related issues.

Alternatively, our customer support team is available to provide complimentary, no-obligation advice should you encounter any difficulties during installation.

Safety Features

Our boiling water taps incorporate advanced safety features that make them considerably safer than conventional kettles. We understand that families with young children may have specific safety concerns. All our models include a child-safety mechanism that prevents boiling water flow unless the spring-lock is deliberately disengaged. This allows children to access regular hot and cold water safely while preventing access to the boiling function.

Learn more about our comprehensive safety features here.

Common Installation Questions

Q: How complex is the installation process?

For those with basic DIY experience and appropriate tools, installation is generally straightforward. Our detailed instructions guide you through each step, but if you're uncertain, we recommend engaging a qualified plumber.

Q: Can a homeowner install the tap without professional help?

Yes, our systems are engineered for user-friendly installation and include comprehensive guidance. However, those without DIY experience may find professional installation more appropriate.

Q: What are the exact dimensions of the boiler unit?

The standard boiler supplied measures 295mm in height, 184mm in width, and 184mm in depth, making it ideal for standard under-sink cabinets in kitchens.

Q: What action should I take if I encounter problems during installation?

If you notice any irregularities or concerns, immediately disconnect the boiler and pause the installation process. We recommend consulting with a qualified plumber or contacting our dedicated customer service team.

Q: Are these taps suitable for households with children?

Absolutely. Our taps feature integrated safety mechanisms that prevent boiling water flow unless the spring-lock is deliberately disengaged, providing peace of mind for parents.

Q: What water pressure is required for optimal operation?

Our taps function optimally with water pressure between 0.5 and 5.0 bar. If your property's pressure falls outside this range, please consult with a plumber before proceeding with installation.

Q: How long does the initial heating process take?

The boiler typically requires up to 15 minutes to reach its maximum temperature of 98°C. You can adjust this to a lower temperature via the touchscreen interface if preferred.

Our dedicated support team is always available to provide free, no-obligation advice for any additional questions or concerns. Feel free to contact us directly. More info is also available on our Ultimate Guide.

Ready to experience the convenience of instant boiling water? Explore our complete range:

• Revista - our most economical 3-in-1 option
• Helena - our premium 3-in-1 model
• Astrum - our 3-in-1 tap with flexible pull-out spout
• Quanta - our bestselling 4-in-1 solution
• Platina - our deluxe model featuring flexible spout technology